ABOUT
Credible businesses need to make an impact on social media, but a poor social presence is worse than none at all. Thanksocial’s social media experts and content creators are highly experienced in the space.
Great content creation is nothing without targeting and engagement. We work with you to devise a strategy that meets your business objectives, then engage with your target audience. Targeting ensures we’re talking to the correct demographic and we generate social media conversations that maintain their interest and show your business at its best. We never scrimp on quality and attention to detail as these actively generate trust and strengthen brand loyalty for consumer-facing accounts.
All the content we create is carefully considered, well written and accurately reflects the brand and tone of voice of the businesses we represent. We couple this content creation with a tailored social media programme to make you stand out from the crowd.
How we work with our clients
Our clients come to us for many reasons and the decision to outsource your social media is an important one. Wherever you are in the process, whether you’re a novice or a social superstar, we always start with a conversation.
An initial discussion helps us understand your needs and objectives and from this we can begin to define the best social media options for your business. We’ll then propose a strategy for you to assess.
Four steps from initial conversation to kick-off:
- You get in touch with us. Tell us what you think you need. We can tell you if we can make a positive impact for your business.
- We arrange a time to talk. This discussion helps us understand your needs and we can tell you more about the Thanksocial team and how we work.
- We define a high level plan of action based on our preliminary discussions. Remember, not all the social media platforms may be appropriate for your business model. We'll only choose the ones that are going to make a difference for you.
- Once you’re happy with our proposals, we’ll arrange a start time. We’ll deliver everything you’ve agreed to - on time and ongoingly. We won’t let you down.
What you can expect from us
It’s OK to have high expectations when you work with Thanksocial. We have a great track record of retaining clients because we know social matters. The office is always open during work hours, so why not pop in and say hello to the team? Here’s what else you can expect from a working relationship with us:
A ‘can do’ attitude
Excellent social expertise
Experience working with top brands
- Deep technology expertise
- Sparkling copy
- Rapid response
A friendly team
Attention to detail
- Regular reporting, as and when you want it
Create • Engage • Target
The effectiveness of our work is measurable and we can report regularly on our impacts and progress. Central to this is understanding how your social media presence compares with that of competitors and other influencers in your market.
Benchmarking your social media growth and levels of engagement enables us to ensure that you are ‘best in class’. If a competitor makes a positive move then we can respond – but by being active on an ongoing basis we make sure we are proactive, and not just responsive.
Our measurement tools help us understand who is engaging with you on social media – and their backgrounds and interests. This helps us shape our communications but also provides insights into what is resonating socially. Lessons can be learned both for your social media activities and more broadly regarding your customer propositions. have helped many of our clients share their propositions.
THE FOUR TEAM QUARTERS
“Alone we can do so little; together we can do so much.” – Helen Keller
